PTSP BP Batam Service Centre
- S1 Sistem Informasi, Universitas Putra Indonesia YPTK Padang
- Lencana Pengabdian dan Piagam Penghargaan BP Batam 16 Tahun (2020)
- Satyalencana Karya Satya X Tahun (2016)
- Lencana Pengabdian dan Piagam Penghargaan Otorita Batam 8 Tahun (2012)
- Kepala Pusat Pelayanan Terpadu Satu Pintu (Mei 2026 – Sekarang)
- Kepala Subdirektorat Pengadaan Lahan Direktorat Pengelolaan Lahan (2025-2026)
- Kepala Subdirektorat Pengadaan dan Pengalokasian Direktorat Pengelolaan Pertanahan (2021-2025)
- Kepala Subdirektorat Evaluasi dan Pengawasan Penggunaan Lahan Direktorat Pengelolaan Lahan (2020-2021)
- Kepala Seksi Penyiapan Lahan Bidang Pengadaan dan Pengalokasian Lahan Kantor Pengelolaan Lahan (2017-2020)
- Kepala Seksi Pelayanan Dokumen Bidang Pengalokasian Lahan Kantor Pengelolaan Lahan (2017)
- Kepala Subbagian Perencanaan Sumber Daya Manusia Biro Sumber Daya Manusia (2016-2017)
Organisational Structure
(Click Image to Enlarge)
Business Licensing Verification and Basic Requirements
Melaksanakan verifikasi teknis dan persyaratan dasar, perizinan berusaha, perizinan berusaha untuk menunjang kegiatan usaha dan perizinan lainnya Bidang Kawasan dan Lingkungan Hidup, Transportasi, Maritim dan Pariwisata.
Pelaksanaan verifikasi teknis dan persyaratan dasar;
Pelaksanaan pelayanan perizinan berusaha;
Pelaksanaan pelayanan perizinan berusaha untuk menunjang kegiatan usaha; dan
Pelaksanaan pelayanan perizinan lainnya.
Education
- S1 Geodesy Engineering, Bandung Institute of Technology (ITB)
- S2 Master of Management, Batam University
Award
- Batam Development Authority Service Award and Certificate of Appreciation 16 Years (2017)
- Satyalencana Karya Satya 10 Years (2014)
- Batam Authority Service Medal and Award Certificate 8 Years (2009)
Career
- Head of Business Licensing Verification and Basic Requirements (2025 – Present)
- Head of Technical Verification Sub-Directorate – BP Batam One-Stop Integrated Service Directorate (2021-June 2025)
- Finance and General Manager – BUBU and ICT (2020 – 2021)
- Head of Media and Infrastructure – PPDSI (2018 – 2020)
- Media and Application Management – PPDSI (2015 – 2018)
- Deputy Head of Media and Applications – PPDSI (2008 – 2015)
Kepala Subbidang Verifikasi Perizinan Berusaha & Persyaratan Dasar
Juwita Irnayani
Education
- HND Applied Business Administration, Batam State Polytechnic
Award
- BP Batam 8-Year Service Badge and Award Certificate (2025)
Career
- Head of the Sub-division for Business Licensing Verification & Basic Requirements (2025 – Present)
Kepala Subbidang Verifikasi Perizinan Berusaha Penunjang Kegiatan Usaha
Dian Lestari, S.E.
Education
Management Economics, Bandung Islamic University
Award
- Batam Development Authority Service Award and Certificate of Appreciation 16 Years (2017)
- Satya X Year Satyalencana (2015)
- Batam Authority Service Medal and Award Certificate 8 Years (2009)
Career
- Kepala Sub Bidang Verifikasi Perizinan Berusaha Penunjang Kegiatan Usaha (2025 – Sekarang)
- Permits for Supporting Business Activities, PTSP Directorate BP Batam (2021 – 2025)
- Permits for the Traffic of Goods and Other Items (2019 – 2021)
- Service Unit for Applications (2015 – 2019)
- Revenue and Receivables Sub-section (2014 – 2015)
Customer Service and Licensing Information Sector
Melaksanakan pelayanan informasi layanan depan mengenai perizinan berusaha dan pelayanan pengaduan masyarakat dan pelaku usaha, serta penyiapan program kerja dan anggaran.
- Pelaksanaan pengelolaan pengaduan pelayanan;
- Pelaksanaan pengendalian prosedur pelayanan; dan
- Penyediaan akses informasi layanan depan.
Education
- S1 Padjadjaran University – Public Relations
Award
- BP Batam Loyalty Badge and Award Certificate 8 Years (2020)
Career
- Head of Customer Service and Licensing Information (2025 – Present)
- Plt. Kepala Bidang Pemantauan dan Evaluasi Perizinan (2026 – Sekarang)
- Head of Customer Service and Licensing Sub-Directorate, PTSP Directorate (2024 – June 2025)
- Head of Administration Sub-division, Mail and Archiving Division, General Bureau (2021 – 2024)
- Sub-Head of Administration for the Head, Mail and Archiving Administration Section, General Bureau (2020-2021)
Kepala Subbidang Pelayanan Pelanggan
Rahmadilna, A.Md.
Education
- Computer Science
Award
- Medal of Service Satyalancana Karya Satya X Years 2020
- Batam Development Authority Service Award and Certificate of Appreciation 16 Years (2017)
- Batam Authority Service Medal and Award Certificate 8 Years (2009)
Career
- Head of Customer Service Section (2025 – Present)
- Customer Service Officer, PTSP Directorate (2021 – June 2025)
Kepala Subbidang Pelayanan Informasi Perizinan
Aryana Widiartha, S.E.
Education
- S1 Management, Widyatama University
Award
- BP Batam Loyalty Badge and Award Certificate 8 Years (2020)
Career
- Head of the Licensing Information Services Sub-Division (2025 – Present)
- Business Licensing (2024 – 2025)
Monitoring and Evaluation of Licensing Sector
Melaksanakan pemantauan, evaluasi, pengendalian pelaksanaan perizinan berusaha penunjang kegiatan usaha dan kepatuhan pelaksanaan kewajiban.
- Implementation of monitoring and evaluation of business licensing supporting business activities.
- Pelaksanaan penilaian kepatuhan pelaksanaan perizinan berusaha penunjang kegiatan usaha; dan
- Pemberian dukungan administrasi Pusat Pelayanan Terpadu Satu Pintu.
Education
- S1 Padjadjaran University – Public Relations
Award
- BP Batam Loyalty Badge and Award Certificate 8 Years (2020)
Career
- Head of Customer Service and Licensing Information (2025 – Present)
- Plt. Kepala Bidang Pemantauan dan Evaluasi Perizinan (2026 – Sekarang)
- Head of Customer Service and Licensing Sub-Directorate, PTSP Directorate (2024 – June 2025)
- Head of Administration Sub-division, Mail and Archiving Division, General Bureau (2021 – 2024)
- Sub-Head of Administration for the Head, Mail and Archiving Administration Section, General Bureau (2020-2021)
Kepala Subbidang Pemantauan & Evaluasi Perizinan Berusaha & Persyaratan Dasar
Jaka Prasetya
Education
S2 Universitas Gadjah Mada – Magister of Science in Economic (2022)
S2 Universitas Batam – Magister Sains Manajemen (2012)
S1 Universitas Sumatera Utara – Sarjana Ekonomi (2009)
Award
- Lencana Pengabdian & Piagam Penghargaan BP Batam 8 Tahun (2023)
Career
- Head of Sub-Division for Monitoring & Evaluation of Business Licensing & Basic Requirements (Current)
Staf Pusat Pengembangan KPBPB BP Batam (2022)
Staf Direktorat Pemasaran & Investasi BP Batam (2011)
Kepala Subbidang Pemantauan & Evaluasi Perizinan Penunjang Kegiatan Usaha
Ardiansyah
Education
- S1 Sekolah Tinggi Teknik Batam/Universitas Riau Kepulauan (2005)
Award
- Lencana Pengabdian dan Penghargaan BP Batam 8 Tahun (2013)
Career
- Kepala Sub Bidang Pemantauan & Evaluasi Perizinan Penunjang Kegiatan Usaha (Sekarang)
- Kasi Pemasukan Barang Industri (2021)
- Kasi Jalan (2020)
